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Rules of the online auction

Rules for purchase through the online store

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1. Organizer and buyers.

1.1. The purpose of the organization of Internet shopping site (the Site) implementation LLC Rilmark sale of things art and culture to the any interested persons (hereinafter referred to Buyers) .

1.2. Organizer acts as an agent of the Seller.

1.3. Organizer is guided by the laws of the Russian Federation - Russian Civil Code, the Rules of commission trade consumer goods, rules of distance selling.

1.4. Buyer warrants that all conditions of this rule he understood, and he accepts them unconditionally and in full. In case of questions and claims of the Purchaser, he must apply to the Department on work with clients by telephone +7 (391) 251 00 70 or by e-mail: The invalidity of any provision of this Regulation does not entail the invalidity of the remaining provisions.

1.5. Any adult and  fully capable people and companies can be Customers. They must be registered on a site and fill a request on acquisition of object.


2. Information about products, acquaintance with her.

2.1. All information about offer for a sale objects is located in the catalogue of site hosted on the Internet and available at: Description in the form accompanying an article directory is an expression of the views of employees' Auction House Rilmark or proprietors of objects and is for informational purposes. Availability of information on defects does not mean that the thing offered for sale is free from defects not mentioned in the description. Further assessment can be made by the buyer or his representative, competent in this field at the expense of the buyer.

2.2. Items presented for sale in the state in which they were received, that is "as is". A some subjects, personally examined by specialists of LLC "Rilmark" have a special passport that identifies the object as a  piece of art and culture. This passport contains all the necessary information about the subject.


3. Transactions between buyers and owners

3.1. In addition to goods, proposed LLC Rilmark, site directory contains items, which were offered for sale by the owner. Organizer is not responsible for the execution of transactions between buyers and owners without the participation of OOO Rilmark. Negotiating the purchase, sale, payment transactions and delivery of art objects between the Buyer and the owner.

3.2. An user needs to be registered and give a request on a purchase. After it he will have the opportunity to write a letter or call the owner to clarify the availability of goods, harmonization of prices and conditions of purchase, delivery.


4. Transactions between buyers and organizer (Rilmark).

4.1. Most of the products presented on the site, put up for sale by the Organizer. The owners of these objects have commission agreements with the auction house Rilmark and other documents proving their rights to sell the subject, copyright and authenticity of the subject. The list of available documents on a products Buyers can check by email or by phone 8 (391) 251-00-70.

4.2. This product is not subject to certification, the service life of the goods is not limited.

4.3. Color paintings may vary slightly from the colors of paints on photographs of paintings, presented on the site, due to incorrect color monitors used by the buyer when browsing the site.

4.4. Making transactions sales organization and delivery of items fully assumes the organizer. In some cases, delivery charges may exercise the Seller, in the majority - the Buyer.

4.5. Some products which sold through online store site may be sold at Internet auction sites. In this case the purchaser can buy it at fixed-price, that is through online store but only if the fixed price exceeds the current bid.


5. Procedure for purchase and payment.

5.1. Buyer has the right to order any product on the site e-shop, by filing an application for purchase. After it a manager will contact with him and will confirm an order, from that moment the goods are considered to be booked for the Buyer.

5.2. Prices of goods specified in the rubles of the Russian Federation. Payment for items purchased in rubles after order confirmation and implementation of the reservation, or for the next 7 days. Otherwise (if it is not negotiated separately) the order can be canceled.

5.3. In the case of no response off Buyer within three calendar days from the date of application, the Organizer has the right to cancel the order.

5.4. The sale contract is concluded after the payment of goods ordered by Buyer. Since that time ownership of the purchased item passes to the Buyer. Until final payment for the subject, he remains at the disposal of the organizers of the online shop, or the present owner.

5.5. For customers' convenience, the following forms of payment: cash, bank transfer, of the Savings Bank of Russia, bank transfer to the system Yandex-money, cash on delivery of Russian Post.

5.6. "Auction House Rilmark" may forbid  to participate in online auctions or online store to the customer that once did not pay for a purchase.

5.7. At the receipt of commodity Customer must attentively examine a commodity. After this he signs a document on transmissions of commodity.  By signing the act, the Purchaser acknowledges that he obtained the goods of good quality.

6. Purchase and payment for shipping costs

6.1. If Customer wants to pay off for a purchase a cash on delivery, he must report about it in the flow of three days from the moment of order.

6.2. When a customer pays commodity he confirms that he got the commodity good quality. If he to decide to return a commodity to the salesman, he must pay delivery nevertheless.


7. How order delivery of the Goods purchased.

7.1. Preparing goods for delivery takes place only after receiving information about the place of delivery from the buyer and the confirmation of payment. Buyer understands and warrants that the submitted information to them about the delivery address true, correct and complete.

7.2. The cost and delivery times are determined by the tariff policy and the terms of the courier company or the Russian Post. Delivery cost is calculated manager Auction House individually by telephone, skype or e-mail.

7.3. A customer can choose:

7.3.1. Delivery of the Russian Post. The most economical, but also a long way to delivery (delivery on Russian territory takes from a week to 1 month).

7.3.2. Express delivery across Russia. More expensive, but fast way of delivery, compared with the Russian Post. Courier delivery takes from 2 to 7 days.

7.3.3. Delivery from abroad (abroad) is more expensive and may take up to two months. Customs duties are not included in the price of the goods and delivery, separately paid by the buyer at the place of receipt. Goods delivered from Belarus and Kazakhstan in Russia are not taxed and do not require a declaration.


8. Procedure for return of goods
8.1. Buyer has the right to refuse the goods delivered within 14 days of receipt, for good reasons: an incorrect format paintings, incorrect material or color.

8.2. Return of the goods of good quality is possible if its trade dress, consumer characteristics, and a document confirming the fact and conditions of purchase of these goods.

8.3. A delivery the goods in the online store is due to the Buyer.


9. Guarantees and commitments

9.1. Auction house Rilmark guarantees the preservation of confidentiality of information about the names and whereabouts of the customers, as well as their acquired items and their value.

9.2. Rilmark reserves the exclusive right to edit, remove or install on the Site any information, as well as the removal or installation of any goods for sale, as well as the possibility to modify this Agreement or the prices of goods and services without notice Buyer, he may regulate access to the purchase of any goods or services, may terminate or modify any or all sections of the Site at its sole discretion and without prior notice.

9.3. The site is owned by Rilmark Company. Full or partial copying, modification and other activities with these materials without the consent of the Online Store is prohibited.

9.4. Parties are not responsible for the complete or partial failure to fulfill its obligations if such failure was caused by force majeure arising after the entry into force of the Regulation, as a result of extraordinary events, which the Parties could not have foreseen and prevented by reasonable measures.

9.5. The invalidity of any provision of this Regulation does not entail the invalidity of the remaining provisions.